Adding a web chat widget on your Joomla website is a quick and easy process. It does not require any coding skills or technical knowledge.
In order to install a web chat widget on Joomla, you will need the following:
Access to your Joomla admin panel.
A code snippet for your web chat widget.
If you don't have a code snippet already, you will generate one when creating a respond.io Website Chat Widget or using the Facebook Chat Plugin for Facebook Messenger.
If you have the channels already connected on the respond.io platform and you need to retrieve the generated code snippet, follow the instructions here.
Step 1: Log in to Joomla
Log in to your Joomla admin panel and click on "System" on the navigation bar.
Step 2: Find the current site template
Navigate to the Template section. Click on the site template and select the current template.
Step 3: Paste the Script
Copy your plugin script from the respond.io platform. On the left panel of the Template Page, click the index.php section and paste the chat plugin script before </head> tag.
Once you have pasted the script into the appropriate section, press the Save button.
Done!
Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the respond.io platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.
The chat widget is now active on your website!
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