A WhatsApp link always begins with wa.me/ followed by your WhatsApp number. It may also contain a URL-encoded pre-filled message at the end.

When clicked, a WhatsApp link opens a chat window in the app or on WhatsApp web where customers can chat directly with your business.

It costs nothing to create WhatsApp chat links. Respond.io’s WhatsApp Link creator is free to use!

WhatsApp link doesn’t support UTM tracking. To track where WhatsApp leads are generated through WhatsApp link, create a unique reference for each source. Then, add them to the pre-filled message of the WhatsApp link. Please note, the tracking method will only work if the customers use the existing custom pre-filled message.

WhatsApp link works in any country where WhatsApp is available. Being one of the most popular messaging apps, WhatsApp is available in the majority of countries. This includes countries in Europe, Asia, America, Africa, and Oceania.

Definitely! Just like any other link, WhatsApp links can be embedded in images or GIFs. Apart from that, you can also embed a WhatsApp link in a custom banner or widget on your website.

Yes! If you are a respond.io user, you can generate a WhatsApp link or WhatsApp QR code with the Code Generator on the platform. Simply navigate to Workplace Settings > Channels > WhatsApp > Code Generator.

While WhatsApp chat links are great for turning online customers into WhatsApp contacts, they can’t drive offline visitors to message you. You’ll need a WhatsApp QR code to turn foot traffic into WhatsApp conversations.

There are several ways to add a WhatsApp click to chat link to Instagram:

1. Add a WhatsApp action button to the Instagram profile
2. Add a WhatsApp link to the Instagram bio
3. Add a WhatsApp link to an Instagram Stories highlight

Setting up a WhatsApp link in Google My Business is simple. First, go to your Google My Business Home page and select Appointments. Then, insert your WhatsApp link. Learn more here.

To manage WhatsApp leads effectively, you’ll need a WhatsApp CRM that supports advanced automation. With respond.io’s chat automation, you can qualify leads faster and route them to the right team and assign them to a relevant agent.

Yes. WhatsApp links are available for both WhatsApp Business App and WhatsApp Business Platform users, meaning that small and large businesses can benefit from it.

If you are a small business using WhatsApp Business App, you can generate a WhatsApp click to chat link directly from the app. To use the built-in link generator in WhatsApp Business App, follow the following steps:

1. Tap on the triple dot on the top right.
2. Select Business Tools.
3. Choose Short Link.
4. Tap on the green round icon to copy the link.

In addition to WhatsApp links, you can encourage customers to initiate a WhatsApp chat by adding a WhatsApp widget to your website or running a Click to WhatsApp ad.

Yes! You may start a WhatsApp chat with your customers with a Template Message — a type of pre-approved message with customizable placeholders, media headers, and Quick Reply and call-to-action buttons.

Yes! Respond.io users are able to generate click to chat links for an array of channels. This includes Facebook Messenger links,Viber links, Telegram links, and more.