respond-io

A stable Manychat alternative backed by real support

No platform crashes, no support black holes — just results you can rely on. While ManyChat leaves you hanging with unstable automation and nonexistent chat support, respond.io delivers performance and peace of mind at scale.

Manychat vs respond.io: A quick feature comparison

Both ManyChat and respond.io help businesses connect with customers on channels like WhatsApp and Instagram. But ManyChat is designed for creators, small e-commerce shops and agencies.


As your business grows, its channel limitations, basic automation and lack of live support can hold you back. If you're scaling and need a platform that handles complex workflows across WhatsApp (including voice calls), TikTok and more, respond.io is for you. Let's see how Manychat and respond.io compare across key features. 👇


Manychat

respond.io

Multichannel Capabilities

Messaging Channels

Calls

  • WhatsApp Business Calling API
  • Messenger Calls (Coming soon)
  • Voice over Internet Protocol (VoIP)

WhatsApp Capabilities

Meta Business Partner

WhatsApp Business Calling API

WhatsApp Business App + API

WhatsApp Catalog

Broadcasts

Customer Lifecycle Automation

Customer Lifecycle Management

Chat Automation Workflows

Single-channel flows with basic triggers and actions

Advanced multichannel automation

Click to Chat Automation Triggers

Reports

Limited to conversion metrics

Comprehensive reports

AI Features

AI Agent

For additional fees

Included in Growth plan and above

AI Assisted Message Drafts

For additional fees

Unlimited credits

AI Knowledge Sources

Document uploads and web resources

Security and Stability

ISO 27001

Supports High Message Volume without Lagging

Pricing

Entry

Free: $0/month

  • 1 user
  • 1000 stored contacts
  • Unlimited custom flows
  • WhatsApp not included

Starter: $79/month

  • 5 users
  • Unlimited Monthly Active Contacts
  • No Workflows

Mid-tier

Pro: Starting from $15/month

  • 3 users
  • Unlimited custom flows

Growth: $159/month

  • 10 users
  • 1,000 Monthly Active Contacts
  • Unlimited Workflows

Advanced

Advanced: $279/month

  • 10 users
  • 1,000 Monthly Active Contacts
  • Unlimited Workflows

Enterprise

Elite: Plan and pricing tailored for large businesses

Enterprise: Plan and pricing tailored for large businesses

Contact respond.io for customized enterprise plans

Additional fees

  • $39/additional user
  • $3.00/1,000 emails after reaching the Pro plan limit
  • Manychat AI: $29/month
  • Additional users: $12 Starter, $20 Growth, $24 Advanced

*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.

Easily migrate to the most powerful WhatsApp API solution

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Purchase a phone number that’s not connected to a current WhatsApp Business account or sign up for a virtual number
  1. 2. Connect your number to your Meta business account
  1. 3. Connect your new WhatsApp API account to respond.io
  1. 3. Connect your new WhatsApp API account to respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Turn off 2-step verification in your Meta account.
  1. 2. Follow the simple steps in the respond.io platform to migrate your account
  1. 3. Verify your number and you’re ready to go - you keep your number, templates, contacts and conversation history!

Why respond.io is the best Manychat alternative

🛠️

Reliable Customer Support

  • Manychat’s email support causes delays that cost you revenue. Respond.io prevents that with 24/5 chat support and AI support on weekends.
  • Respond.io offers expert onboarding and strategic guidance from day one.
  • Business-critical issue? Don’t lose sales waiting for support ticket to be processed. Respond.io’s human support is there when you need it the most.

⚡️

Stable Platform & Automation

  • Manychat’s automation breaks under pressure as it can’t handle high message volumes.
  • With 99.9996% uptime, respond.io offers unmatched reliability under high chat volumes.
  • Don’t lose hours troubleshooting bugs on Manychat. Build once, launch confidently and scale easily on respond.io.

💬

True Omnichannel & Workflow Power

  • Create a single customer story by centralizing all interactions across channels.
  • Switch between calls, chat and email in one inbox with CRM data at your fingertips.
  • Manychat workflows only work on one channel at a time. Respond.io lets you build powerful workflows across many channels.

Better support, more stability and advanced automation with respond.io

Manychat may get you started, but respond.io takes you to the next level with 24/7 customer support, a reliable platform and advanced workflows to scale your business.

High-quality customer support

Users report Manychat’s email support is a big downside. Respond.io provides 24/5 human support, AI support on weekends and assisted onboarding tailored to your goals.

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Calls and chat in a true omnichannel inbox

Manychat doesn’t support WhatsApp calls, VoIP or custom channels. On respond.io, switch easily between calls, emails and chat, even on proprietary or custom channels

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Highly stable platform

Respond.io is engineered for high performance, even during peak traffic. Its enterprise-grade architecture ensures fast, uninterrupted operations round the clock.

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Advanced AI and automation

Manychat’s automation is limited in logic, scalability, and multichannel orchestration. Respond.io’s Workflows are logic-rich and built to scale.

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Customer lifecycle management

Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.

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Comprehensive lead generation

Capture leads from Meta and TikTok, qualify and reply instantly with AI, then optimize performance with detailed analytics.

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Native integrations

Enrich data with Google Sheets, Hubspot and Salesforce — note that Salesforce integration is unavailable on Manychat.

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Data-driven insights

Track team performance, ad and broadcast performance, and conversions to turn insights into revenue.

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Customer retention at scale

Grow customer loyalty with targeted broadcasts on popular channels for promotions, renewals, upgrades and CSAT surveys.

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Easily migrate to the most powerful WhatsApp API solution

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Purchase a phone number that’s not connected to a current WhatsApp Business account or sign up for a virtual number
  1. 2. Connect your number to your Meta business account
  1. 3. Connect your new WhatsApp API account to respond.io
  1. 3. Connect your new WhatsApp API account to respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Turn off 2-step verification in your Meta account.
  1. 2. Follow the simple steps in the respond.io platform to migrate your account
  1. 3. Verify your number and you’re ready to go - you keep your number, templates, contacts and conversation history!

Set up quickly on respond.io

Migrate from Sleekflow or other software to respond.io

  1. 1. Create a respond.io account
  1. 2. Follow the step by step channel connection guides or reach out to us for full migration assistance.

New to messaging platforms? Get started easily

  1. 1. Create a respond.io account.
  1. 2. Follow the step by step channel connection guides or reach out to our support team for assistance.

Frequently asked questions

Manychat offers a free plan, but it comes with significant limitations for businesses. There's no chat support, it's restricted to a single user, and you'll likely face additional costs to unlock more contacts, users or advanced automation features.

Real success stories from customers

3x your business results with respond.io 🚀