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Exclusive

Only for Malaysian businesses, special pricing at respond.io awaits! ๐Ÿ‡ฒ๐Ÿ‡พ

Pay only for the contacts you chat with

Enjoy a free 7-day trial

๐Ÿ’ณ No credit card needed.

Monthly Active ContactMonthly Active Contact

What is a Monthly Active Contact?
A Monthly Active Contact is someone who has either sent you a message or received one from you during the billing month.
Example
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Why charge by Monthly Active Contact?
We believe our pricing should reflect the value we deliver to you. Chats with contacts are opportunities to increase revenue and Monthly Active Contact pricing ensures you only pay for the contacts you talk to.
Why does Monthly Active Contact pricing start with the Growth plan?
The Starter plan is designed for users who typically handle chats themselves.
Meanwhile, the Growth plan introduces chat automation and AI so the same number of users can handle more conversations and close more deals. These high conversation volumes make Monthly Active Contacts relevant only for the Growth Plan and above.

starter

$

79 /month

$1188 $948/yr (billed yearly)

Big wins for small teams: Manage conversations across all channels collaboratively and achieve your business goals.

Includes:

  • Team & Custom Inboxes
  • Mobile App
  • Respond AI: AI Prompt
  • Respond AI: AI Assist
  • Basic Reports
  • Two-Factor Authentication (2FA)
  • Growth Widgets
Most popular

growth

$

159 /month

$2388 $1908/yr (billed yearly)

For growth-oriented teams: Track marketing campaign engagement and maximize conversions with automation and AI.

Everything in Starter, plus:

  • Broadcasts
  • Workflows
  • Respond AI: AI Agent
  • Advanced Reports
  • Zapier & Make Integrations
  • Developer API

advanced

$

279 /month

$4188 $3348/yr (billed yearly)

For tech-savvy teams: Scale with advanced integrations, multiple workspaces and enhanced security.

Everything in Growth, plus:

  • Mask Phone Number & Email Address
  • Multiple Workspaces
  • HTTP Requests in Workflows
  • Incoming & Outgoing Webhooks
  • Single Sign-On (SSO)
  • Custom Channels

custom

Custom

Tailored solutions for large teams: Double down on what works with unlimited users, more workspaces and higher API rate limits.

Everything in Advanced, Plus:

  • Unlimited Users
  • Higher limit of workspaces
  • Higher API rate limits

โš™๏ธ Usage

Users

5

10

10

โ™พ๏ธ Unlimited
Monthly Active Contacts
โ™พ๏ธ Unlimited
Starts at 1,000
Starts at 1,000
Custom
๐Ÿ’ฌ Inbox & Contacts
Team & Custom Inboxes
Mobile App
AI Prompts & AI Assist
๐Ÿ“ข Broadcasts
Broadcast
Broadcast Analytics
โœจ Workflows & Automation
Workflow
AI Agent
๐Ÿ’ป Integrations
Meta & TikTok Ads
Meta Product Catalog
Growth Widgets
Developer API
Zapier & Make
Webhook Events
HTTP Requests Step
โ˜Ž๏ธ Support
24-Hour Chat Support
Onboarding Program

Add-on

Add-on

Add-on

Add-on

๐Ÿ“ˆ Reports
Real Time Dashboard
Basic Reports
Advanced Reports
๐Ÿ”’ Security
Data Export
Two-Factor Authentication (2FA)
Mask Phone Number & Email address
Single Sign-On (SSO)
๐Ÿข Workspaces & Users
Multiple Workspaces

Custom

๐Ÿ’ฌ Channels
Channels
WhatsApp Business Platform (API): From $0.006 per conversation, varies by country. First 1000 service conversations free monthly. Calculate your fees
Frequently asked questions
Everything you need to know about the product and billing.
Still have questions?
Our friendly team is ready to help.

WhatsApp fees are not included in any respond.io subscription. Meta charges these fees based on your usage.

You can top up your WhatsApp credit on our platform. If you exceed 1,000 monthly WhatsApp service conversations, Meta will deduct your WhatsApp credit for any additional conversations that month. Check out our WhatsApp Business API Pricing Calculator for an estimate of how much your conversations can cost.

Still have questions?
Our friendly team is ready to help.
Reviews

Our customers find real value in respond.io.

Hear it straight from them!

Respond.io ranks higher than most leading brands in customer satisfaction
(4.8) Based on 190+ G2 reviews
Luis Fernando S.
(4.8) Based on 190+ G2 reviews

"The reports helped us realise how slow our customer responses are, how many conversations we left unattended and more. It also helped us consolidate everything so we could respond in a more organised, timely manner to our customers."

Luis Fernando S.
(4.8) Based on 190+ G2 reviews
Luis Fernando S.

3x Your Business Results with Respond.io ๐Ÿš€