🚀 TikTok Business Messaging is live! Turn conversations into conversions seamlessly. Learn More

Home >

Inbox

View your messaging history and manage conversations and inboxes.

Related articles 👩‍💻

Using AI Assist

Learn how to use the AI Assist feature to generate responses to customer queries.

Interacting with Respond AI Prompts

Learn how to interact with Respond AI and how to use it while messaging.

Use Custom Inboxes to filter and save a list of Contacts and conversations that fulfill a set of conditions.

Assignment and Closing a Conversation

Learn how to assign a conversation and close a conversation.

Learn how to navigate the Inbox module to manage conversations and inboxes.

Can't find what you're looking for? 🔎