Workflows

Articles tagged with this keyword.

Chat Routing: How to Build a Chat Route to the Right Team

Are you using the correct chat route to handle customer conversations? In this blog, you'll learn the chat routing fundamentals and best strategies for an unparalleled customer experience.

How to Send an Away Message for Business

While it's not always possible to give your customers a quick response, you can always send them an Away Message using respond.io's Workflows.

Ask a Question: A How-To Guide [July 2023]

Looking to use a question bot to collect customers’ information? Ask them open-ended or specific questions with Workflows!

Inbound Conversations: Convert Chats into Business Results [January 2024]

An Inbound Conversation Workflow helps you handle inbound messages efficiently. Learn how to set up an Inbound Conversation Workflow on respond.io.

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