Considering using messaging apps for your business? Facebook business chat should be first on your list. This article will cover where is Facebook Messenger popular, how to get Messenger for a Facebook business page, as well as best practices for getting your customers as contacts and messaging them.
If you're reading this post, you probably get tons of Facebook Comments on your page. This post is going to explain why and how you should set up a Facebook Comment Auto Reply.
Instant messaging for business is more important than ever. We've compiled a list of the best instant messengers for internal communication and customer interaction.
This article answers the need-to-know questions for Creating A Google My Business Profile. Learn how your Google My Business profile appears to customers on Google Search and Google Maps. We examine the benefits of having a Google My Business listing and the history of how Google My Business was developed.
Did you know there is a special chat support channel for Apple users? It's called Apple Business Chat. It allows iOS and macOS users to chat with your business over the Messages app. In this post, we're going to discuss how it works and how to use Apple Business Chat for your company.
Whoosh, this year is going by in a flash, it’s already June! Hard to believe half the year has gone by already. It’s summer and we’ll all be spending more time outside - even if it’s just in our local park, so we’re making it easier to answer messages on the go with Android & iOS apps.
Ever wanted to enable your users or customers to contact your business through instant messaging but don't know where to start? This is the guide for you.
Respond.io enables brands to respond to business messages quickly and efficiently, no matter the channel.
This release is all about Messages API & MessageBird WhatsApp Integration. But be sure to read the bits and bobs for upcoming deprecations.
RCS Messaging is one of the most confusing initiatives pushed by Google. What is RCS Messaging? Is RCS supposed to replace SMS? Does RCS Messaging even exist in the wild? This article explains the RCS Messaging Protocol in full. We discuss if RCS Messaging will be a major flop, or if it is the future of messaging.
The August 2019 release is focused on enabling broadcasts over WhatsApp & Twilio SMS, importing contacts for Twilio SMS as well as other bits & bobs.
If you're like us, you recently starting getting a notification in your LINE@ manager asking you to migrate to a LINE Official Account (LINE OA). At first, we were puzzled by this as in the past LINE Official Accounts were only for large corporations, and they were expensive.
Google Analytics is supposed to speak the truth about website traffic. However, looking into you're traffic channels, you'll find 20% or 30% of traffic is coming in direct. The user used a URL to go directly to your page. Fair enough. But, how did they get the URL? And how can you increase that direct traffic? To answer those questions, we're diving into the world of Dark Social & Dark Traffic.
Have you been thinking about automating your customer chats but don't know where to start. Here is a 5 step strategy that will get you where you need to go.
We never tried Facebook Click to Messenger ads before, we had a few days and a small budget. The costs of Facebook Messenger Leads astonished everyone...
Have you been struggling to unlock the mysteries of WeChat Official Accounts & WeChat advertising. Why not copy someone who is already doing it right?
If you're reading this you're probably curious about building your own Facebook Messenger marketing campaign. We've got several great examples for you to emulate.
Rocketbots is disrupting the customer support software industry by introducing AI automation that requires no extra setup or cost
The Facebook App Approval process for chatbots is a daunting task. We’ll describe how you can navigate the review process.
The Alibaba Cloud MVP Award puts Rocketbots at the forefront of Alibaba’s technology ecosystem
Rocketbots CEO Gerardo Salandra spoke at the Innovation Summit September 7th, hosted by The Economist
Gerardo was joined by a Hong Kong Science and Technology Park leader, and Singapore Startup Accelerator mentor to discuss AI and it’s role in a multitude of scenarios
Rocketbots, a Hong Kong-based Artificial Intelligence Chatbot company has recently closed their Seed Round for an undisclosed amount to help kick off it’s newest products to a rapidly-growing market.
Rocketbots continues to host events just like this across Hong Kong every month after the release of the new Rocketbots Academy
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