respond-io
New
🚀 TikTok Business Messaging is live! Turn conversations into conversions seamlessly. Learn More
arrow-icon

Home >

Product >
Workspace Settings

Workspace Settings

Get a detailed guide to all the features and settings in a Workspace.

Related articles 👩‍💻

Lifecycle
Learn how to track and manage Contacts throughout your sales process on our platform.
Contact Import
Learn how to import, review, and manage data in the platform.
Data Export
Export data from the Workspace to perform in-depth analyses.
Files
Learn how to manage and store files on the respond.io platform.
Tags
Learn about adding and deleting Tags from the Settings module.
Snippets
Create and manage canned responses to effortlessly reply to frequently asked questions.
Closing Notes
Learn how to add, edit and delete Closing Notes. These are optional after a conversation is closed.
Respond AI
Learn about Respond AI prompts and settings.
Integrations
Learn about about connecting and managing all available integrations with respond.io.
Contact Fields
Create and manage Contact Fields to save additional information about your contacts.
Growth Widgets
Create and manage widgets that can be embedded on your website so site visitors can contact you via your preferred channel(s).
Channels
Under the Channel workspace settings section, you can edit and manage Channels connected to your Workspace.
Teams (previously Team Settings)
Under the Team Workspace settings, you can add, delete or manage Teams belonging to the Workspace.
User settings (previously Users)
Under the User Workspace settings section, you can manage the Users that have access to your Workspace.
General info (previously General)
Under General Workspace settings, configure your workspace name, timeout settings and timezone.
Managing a Workspace
Get a general overview of available Workspace settings and how to use them.

Can't find what you're looking for? 🔎